Fundamentals of Business Analysis: Section 2 Materials
Section 2 Slides
These are the slides from section 2.
Stakeholder Interests Cheat-Sheet
We also have a cheat-sheet for stakeholder interests. This one shows you the most common needs of your most common stakeholders.
It's good to print out and stick on your cube wall.
Stakeholder Needs Analysis Template
Another handy template that makes it easier to figure out what stakeholders' needs are, how they conflict, and how to find a solution that makes everyone happy.
Case Study: Working with Crazy Stakeholders
This is a good overview and case study of how to work with stakeholders with unrealistic expectations. It's a must-read.
Getting to Yes
Getting to Yes (by Roger Fisher and William L. Ury) is one of the best, most accessible to negotiating successfully. A great read for any business analysis professional.